If you are the contact that received the "Loan officer Verification request (Action Required)" email, log into Comergence.com.
|1) Contact the loan officer and verify they requested access to the Optimal Blue Social Media mobile app.|
|2) Go to www.comergence.com and log into your account|
|3) Navigate and click on "Account" at the top of your screen|
|4) Once on your Account, select "Contacts" located in your left menu|
|5) Once on your Contacts, refer to the Contact section, and search for your Loan Officer's name, or NMLS ID, then click on their name.|
|6) Once on Loan Officers contact record, you will see a message at the top of your screen.|
|7) Click the "Verify" button to confirm your loan officer's information is correct or select the "Reject" if the loan officer did not make the request.|
After user is verified they will receive a verification code via text to the mobile number they were registering with.
For more information on why you are being requested to verify your Loan Officer, click HERE.