Loan Officer Verification Requests

If you are the contact that received the "Loan officer Verification request (Action Required)" email, log into 

  1. Contact the Loan Officer and verify they requested access to the Optimal Blue Social Media mobile app.
  2. Go to and log into your account.
  3. Navigate and click on “People” at the top of your screen.
  4. Once on your “People”, search for your Loan Officer’s name, or NMLS ID, then click on their name.
  5. Once on the Loan Officer’s contact record, you will see a message at the top of your screen.
  6. Click the “Verify” button to confirm your loan officer’s information is correct or select “Reject” if the loan officer did not make the request.

After user is verified they will receive a verification code via text to the mobile number they were registering with.

For more information on why you are being requested to verify your Loan Officer, click HERE