Your company has the ability to message you regarding a Social Media Audit. Once a message is sent, the LO will see a red exclamation point when logging in. Clicking the arrow next to the exclamation point brings them to the audit in question. Clicking the arrow again, will show all correspondence about the specific audit. The LO can also respond to the message by entering a reply at the bottom of the message thread.
Social media auditors have the ability to send a task request from www.comergence.com to the user's mobile app to communicate something that requires a correction. These task requests will display from the 'Task' section as shown below. An email will also be sent, to view example click HERE.
When user taps the account link (shown above) it takes them right into their social account where they can edit the post. Once the correction has been made, the task can be updated to "complete" by tapping on the 'Mark Completed' button. A confirmation will then show to proceed.