Optimal Blue makes it easy for users to retrieve their credentials. If the phone number for the account has changed however, please contact Comergence Support for assistance.
How to Retrieve Username and Password
Step 1: Open your Optimal Blue Social Media App. Tap 'Can't Login' under the 'Log In' button.
Step 2: Choose the options for 'Forgot Username' or 'Forgot Password'.
Step 3: Enter the phone number. Mobile number must be the mobile device number used to register:
Step 4: Enter the code received via text to retrieve the requested credentials.