During the scheduled maintenance window, we released the following items to the production environment for Realm.

New Features, Services, and Enhancements


All Users

  • To help enforce our security policy and terms of use. The system will log out any users who are logging into the system using the same credentials at the same time.

Investors (formerly Lenders)


Bug Fixes: 

  • License type filter on the market page in Concierge now populating

       Link: https://o.comergencesupport.com/solution/articles/8000033507-the-market

  • Investor notifications for new and renewal applications submitted are now updated to now include the lenders full address.

       Link: https://o.comergencesupport.com/solution/articles/8000015657-configure-notifications



Lender (formerly TPO)

  •  When creating a new contact or adding an MLO the social media section is no longer shown. Enhancement 
  • The following permissions were renamed:
  • Manage Audits to Manage Social Media Compliance
  • Manage Monitoring to Order Monitoring

       Link: https://o.comergencesupport.com/solution/articles/8000009895-roles-and-permissions-lenders



Comergence Social Media Compliance

  • Due to the ability to review non NMLS individuals the compliance schedule setting for excluded individuals was updated.  Enhancement

      Link: https://o.comergencesupport.com/solution/articles/8000050763-compliance-schedule-settings

  •  Individuals can now connect their LinkedIn accounts, so this account can be synced for monitoring and audits.
  • Under Digital Media section lenders can now connect their company’s LinkedIn account to be synced for monitoring

      Link: https://o.comergencesupport.com/solution/articles/8000053568-digital-media-